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The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.
l During the assessment, answer any questions that appear.
l If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next
test, press <y>; to retest the component that failed, press <r>.
l If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell.
If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to
continue.
4. PressanykeytostarttheDellDiagnosticsfromthediagnosticsutilitypartitiononyourharddrive.
Starting the Dell Diagnostics From the Drivers and Utilities Media
1. Insert your Drivers and Utilities media.
2. Shut down and restart the computer.
3. When the DELL logo appears, press <F12> immediately.
4. At the boot device menu, use the up- and down-arrow keys to highlight CD/DVD/CD-RW, and then press <Enter>.
5. Select the Boot from CD-ROM option from the menu that appears, and then press <Enter>.
6. Type 1 to start the Drivers and Utilities menu, and then press <Enter>.
7. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
8. At the Dell Diagnostics Main Menu, select the test you want to run.
9. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.
10. Remove your Drivers and Utilities media, then close the Main Menu window to exit the Dell Diagnostics and restart the computer.
Dell Diagnostics Main Menu
After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
After you have selected the Test System option from the main menu, the following menu appears.
NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure,
press and release <F12> in even intervals until the boot device menu appears.
NOTE: The Quickboot feature changes the boot sequence for the current boot only. Upon restart, the computer boots according to the boot
sequence specified in system setup.
NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.
NOTE: It is recommended that you select Test System to run a complete test on your computer.
Option
Function
Test Memory
Run the stand-alone memory test
Test System
Run System Diagnostics
Exit
Exit the Diagnostics
NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough check of the devices in the computer.
Option
Function
Express Test
Performs a quick test of system devices. The test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test
first to increase the possibility of tracing the problem quickly.
Extended
Performs a thorough check of system devices. The test typically takes an hour or more and periodically requires your input to answer specific
- Notes, Notices, and Cautions 1
- About Your Computer 2
- Left Side View 5
- Right Side View 6
- Back View 7
- Bottom View 8
- Appendix 10
- FCC Notice (U.S. Only) 11
- Macrovision Product Notice 12
- Using a Battery 13
- Power Management Modes 14
- Conserving Battery Power 14
- Charging the Battery 15
- Removing the Battery 16
- Storing a Battery 16
- Using the Camera 17
- Back to Contents Page 18
- Using Cards 19
- Memory Card Reader 20
- Memory Card Blanks 21
- Installing a Memory Card 21
- Cleaning Your Computer 22
- Getting Help 23
- Problems With Your Order 24
- Product Information 24
- Before You Call 25
- Contacting Dell 25
- Using the Display 27
- Microsoft Windows XP 28
- Finding Information 29
- Using GamePanel 32
- Glossary 33
- Using the Keyboard 41
- Touch Pad 42
- Using Multimedia 43
- How to Copy a CD, DVD or BD 45
- Adjusting the Volume 46
- Adjusting the Picture 46
- UsingDellMediaDirect™ 47
- S-Video and Standard Audio 48
- Windows XP 55
- Before You Begin 56
- Hard Drive 57
- Memory 59
- Subscriber Identity Module 60
- Optical Drive 61
- Securing Your Computer 63
- Setting Up Your Computer 64
- Setting Up a Printer 65
- Power Protection Devices 65
- Surge Protectors 66
- Line Conditioners 66
- Specifications 67
- Identifying Your Computer 72
- Packing the Computer 72
- Travel Tips 72
- Troubleshooting 74
- Dell Diagnostics Main Menu 75
- Dell Support Utility 76
- Drive Problems 76
- Optical drive problems 77
- Error Messages 78
- ExpressCard Problems 83
- IEEE 1394 Device Problems 83
- Keyboard Problems 83
- External keyboard problems 84
- Unexpected characters 84
- The computer does not start 84
- Memory Problems 86
- Network Problems 87
- Power Problems 87
- Printer Problems 88
- Scanner Problems 89
- Sound and Speaker Problems 90
- No sound from headphones 91
- Video and Display Problems 92
- Drivers 93
- Identifying Drivers 94
- Starting System Restore 97
- Dell PC Restore 98
- Removing PC Restore 98
- Before You Begin 99
- Setting Up a Network 101
- Windows Vista 102
- Connecting to a WLAN 103
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